FAQ: Property, Mail, Finance

The mailing address for inmates housed at the Main Detention Center is P.O. Box 24716, West Palm Beach, Florida 33416. The mailing address for inmates housed at the West Detention Center is P.O. Box 1450, Belle Glade, Florida 33430. All incoming mail must have the inmates booked name, jacket number, and cell assignment on the postcard.
Inmate Email Notice
Schedule a Video Visitation: https://jailvisit.pbso.org/app

English

INMATE MAIL

EFFECTIVE September 19, 2011

All incoming mail, with the exception of privileged mail, must be in the form of a postcard only. Letters contained within envelopes will not be accepted and will be returned to the sender.

All postcards must meet the following requirements:
  • Postcard minimum size* - 3.5 inches by 5 inches.
  • Postcard maximum size* - 4.25 inches by 6 inches.
  • Postcards must be hand written or typed in black or blue ink.

Acceptable Monies may still be mailed to inmates in an envelope if properly addressed to the facility.

*Postcards sizes are determined by USPS regulations.

Español

CORREO DE LOS PRESOS

EN VIGENCIA el 19 de septiembre de 2011 Todo correo que llegue, con la excepción de correo confidencial, tendrá que ser en forma de postal solamente. Las cartas contenidas dentro de sobres no se aceptarán y se devolverán al remitente.

Toda postal tendrá que cumplir con los siguientes requisitos:

  • Tamaño mínimo de postal* - 3.5 pulgadas por 5 pulgadas.
  • Tamaño máximo de postal* - 4.25 pulgadas por 6 pulgadas.
  • Las postales tienen que ser de un solo color - sin fotos, arte o diseños gráficos.
  • Las postales tienen que estar escritas a mano o a máquina en tinta negra o azul.

El dinero aceptable todavía se puede enviar a los presos en sobres si éstos tienen la dirección de la instalación debidamente puesta.

*Los reglamentos del Servicio Postal de los Estados Unidos determinan el tamaño de las postales.

Kreyòl

KOURYE PRIZONYE KA RESEVWA

DEPI NAN 19 septanm 2011 Tout kourye ki resevwa, eksepte pou kourye privilejye, dwe sou fòm kat postal. Nou p ap aksepte lèt ki nan anvlòp kidonk n ap retounen yo bay moun ki te voye lèt la.

Men ki règleman pou syiv pou tout kat postal yo:

  • Kat postal yo pa dwe pi piti pase* - 3.5 pous pa 5 pous.
  • Kat postal yo pa dwe pi gran pase* - 4.25 pous pa 6 pous.
  • Kat postal yo dwe yon sèl koulè - san foto, desen ak liy sou yo.
  • Se pou moun ki voye kat postal la ekri alamen oubyen sou òdinatè e se pou yo ekri ak ank ble oubyen nwa.

Li toujou posib pou voye lajan bay prizonye yo nan yon anvlòp depi adrès la byen make sou anvlòp la.

*Se lapòs USPS ki deside sou gwosè kat postal yo.

Mail will be refused for the following reasons:
  • If the information is incorrect on the outside of the envelope
  • If the mail contains an unauthorized item
  • If the inmate is released or transferred and is not in our custody
  • If the mail does not comply with the facility rules

All publications and periodicals must come directly from the publisher or a licensed commercial warehousing source. The mailing label must contain the inmate’s booked name, jacket number, and cell assignment.

Only new softcover paperback books will be accepted. There is a limit of four books, including religious books. Inmates may subscribe to no more than one daily or weekly newspaper and four periodicals.

There is no limit on the amount of money an inmate may have in their account. Any amount in excess of $10,000.00 is subject to IRS reporting requirements.

Access Corrections Kiosk Notice

Family and friends of inmates are able to deposit funds into inmate commissary accounts utilizing the Access Corrections Kiosks. Kiosks are located in the release lobby at the Main Detention Center, the Video Visitation Center and the visitation lobby at the West Detention Center. The machines will accept Cash, Credit Cards, and Debit Cards.

Transactions using the kiosk will deposit the money into the inmate's account avoiding delays during holidays or weekends and making the money readily available for commissary purchases. Any monies deposited will be subject to the normal collections for debts owed to the jail by the inmate (INCLUDING BOND MONEY).

The automated payment kiosk accepts United States currency in 5, 10, 20, 50, and 100 US denominations. Deposits may be made twenty- four hours, seven days a week using the Kiosk located at the Main Detention Center. Please refer to the video visitation schedule (https://jailvisit.pbso.org/app) for the hours of operations at the other two locations.

There is a $4.50 convenience fee for utilizing the Corrections Kiosk. The fee will be deducted from the amount deposited into the Inmate's account.

The Lobby Kiosk:
  • Accepts $5.00 bills or higher for a cash deposit to inmate commissary accounts.
  • Family and friends must know inmate's JACKET NUMBER and FULL BOOKED NAME.
  • Funds deposited will be credited to the inmate's account.
  • A receipt will be issued from the Kiosk to the person depositing the funds.
  • A receipt will be issued from the facilities to the inmate.

A third party will operate the Cobra Cashier Kiosks. The Palm Beach County Sheriff's Office will have no responsibility for the operation of this machine. If there is an issue with a deposit, a phone number will be available to contact the vendor. Our Agency has no means to resolve any issues related to the kiosk.

Cobra Kiosk Public Notice

Electronic remote commissary deposits may be sent using SmartDeposit. Family and friends may make deposits through the Access Corrections, www.accesscorrections.com, by calling an Access Corrections agent at 866-394-0490, or using the kiosks located in the detention facility’s lobbies or visitation center.

When an inmate is released or transferred from our custody, their personal property and any balance in their account is transferred or released as well.

Currently, the fee is $3.00 per day. It is charged on a daily basis. Inmates are not denied any basic needs if fees are not paid.

Accessibility by WAH